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At Hilton Grand Vacations, our commitment to excellence isn’t only unparalleled — it’s regularly recognized and celebrated by some of our industry’s top organizations.
From our outstanding accommodations and amenities, to the incredible Team Members who go above and beyond, HGV's high level of service and customer focused approach are all about ensuring our Club Members receive a grand vacation experience. Explore the recent awards and honors our properties have received this year.
North America's largest motoring and leisure travel organization, AAA uses professional inspectors to conduct in-person property evaluations guided by member priorities. A four-diamond rating signifies upscale establishments in all areas, including accommodations, physical attributes, and amenities, combined with a high degree of hospitality and service. Discover which resorts achieved the AAA Four-Diamond rating.
The travel website bestows hotels and resorts with several awards including its Certificate of Excellence, which honors hospitality businesses that deliver consistently great service across the world. Additionally, TripAdvisor has named several HGV properties to its Hall of Fame — an honor given to resorts that receive a Certificate of Excellence for five consecutive years. Learn which properties were awarded TripAdvisor’s Certificate of Excellence and made it to the Hall of Fame.
Several HGV properties have received the prestigious Gold Crown Resort® designation by RCI, a worldwide leader in vacation exchange. The award is given to resorts for excellence in accommodations, hospitality and overall member experience ratings as measured by RCI through guest feedback. Find out which resorts have earned the designation.
In 2018, Hilton Grand Vacations earned the top rank in the upper-upscale category of the 2018 Hotel Brand Reputation Ranking: U.S. & Canada report published by ReviewPro in collaboration with Cornell University. The study examined the performance of nearly 180 hospitality brands by analyzing more than 15 million online reviews.
The chart below provides a summary of the current status of your points. Use the drop down to toggle between the different years/point types to see how they break down.
Use this link to view your HOA information and maintenance fees through the Manage Ownership section of the website.