Club Traveler

Steps to Extend Your 2018 ClubPoints Before December 31

Hopefully you were able to take all the vacations you wanted in 2018. If you didn’t have time and still have remaining ClubPoints, you can extend their life by putting them toward 2019 getaways at HGV Resorts, RCI Exchange or ClubPartner Perks.

The deadline to extend your Points is 11:59 p.m. ET on December 31. But why wait? Act now by signing in to the Club Member website to extend your Points for 2019. The questions below will guide you through the process to give yourself the gift of time this holiday season.

Want more time to use your Points? Get up to two years with RCI.

Club Members who previously deposited Points into the RCI Exchange Program in 2017 can extend them for one more year by visiting the Club website.

Not sure if you have enough Points to save?

Take a moment to determine whether you have enough Points (110–160) to use for a one-night stay in a studio at a Hilton Grand Vacations Club during a Gold or Silver season. If you do, we recommend extending your Points.

Looking for the quickest way to extend your Points? Go online!

Avoid lengthy hold call times by extending your Points online today. Online is by far the fastest way to complete this end-of-year task and ensure you don’t lose any Points. For step-by-step instructions on how to use or extend your 2018 Points before the December 31 deadline, follow this Explorer’s instruction guide on the Where To?  blog.

Prefer to call?

We highly recommend you call now to avoid lengthy hold times the last week of the year. To assist you in this process, consider the following:

  • Contact a Club Counselor toll-free at 800-932-4482 or worldwide at +1 407-613-3141. Club Counselors are available from 8 a.m. to 12 a.m. ET Monday through Friday, and 8 a.m. to 8 p.m. on Saturdays. To help serve your needs, our call center will be open on Sunday, December 30 from 8 a.m. to 8 p.m. ET.
  • Have your Member number and security answers handy. Also, know how you would like to extend your ClubPoints before calling.
  • Consider using Club’s callback feature. Doing so will hold your place in the phone queue and free your time to do other things. A Club Counselor will call you back when it’s your turn.

If you have a question that’s not urgent or related to an end-of-year transaction, email us at input@hgvc.com. A Club Counselor will respond to your email within five business days. For your protection, do not send credit card account information via email. Please provide your name and Member number for an efficient response.

One last reminder!

The deadline to convert your 2019 Club Points into Hilton Honors points is also 11:59 p.m. ET on December 31.

*Photo by JulyProkopiv/Getty Images.