How to Manage Your HOA Documents Online
No more messy desks and lost files! With Hilton Grand Vacations, all your association documents are available right on the Club website. This online resource allows Club Members access to their HOA billing statements, documents and other information they need with just a few clicks.
The digital delivery of your association documents provides:
- Access to important statements from your association.
- Archives of your past documents.
- Online payment options for your maintenance fees.
Important Billing Statements
The annual billing statement provides you with the fees due relating to your property’s 12-month assessment for the calendar year.
To access:
- Select Ownership at the top of the website.
- Under Manage Ownership, select Download HOA Statement.
Guide to Your Statement and FAQs
Use Hilton Grand Vacations’ statement guide on the Club website to familiarize yourself with the format of your annual billing statement and what each item means. It also includes frequently asked questions about your maintenance fees.
Access the Guide to Your Statement and FAQs here.
Retrieving Past HOA Documents
You can also view important association documents from previous years on the Club website.
To view these documents:
- Select Ownership.
- On the right side, select View Your HOA Information.
- Choose HOA Documents by Year.
How to Make Your Payment Online
Furthermore, you can select a property to view and manage your maintenance fees on the Ownership page.
To make a payment online:
- Select View Maintenance Fees.
- If you have maintenance fees due, you will see the Make a Payment button in the Account Summary section.
- You will be directed to the Make a Maintenance Fee Payment page with a breakdown of the fees due.
- Enter your payment details in the Select Payment Method section.
- Select Continue to complete your transaction.
Watch Videos on Maintenance Fees
Did you know Club Navigator features videos discussing different aspects of your maintenance fees? The videos share important information such as why you pay maintenance fees, how the fees are used and how your reserve budget is calculated.
To view the videos:
- Roll over Help on the navigation bar and select Club Navigator from the drop-down menu.
- Scroll down to the Fees section, and click Guide to Your Statement and FAQs.
- Scroll down to Learn About Maintenance Fees and watch each of our three videos.
Keep Learning
But wait, there’s more! HGV’s new online resource features even more information on your association’s documents and fees. See for yourself when you visit our new webpage, Navigating Your HOA Documents Online.
*Top photo by itakayuki/Getty Images
Club Navigator