Club

Club Membership > Hilton Grand Vacations Club Rules: Travel

travel

Resort Reservation at Club Resorts

There are five types of resort reservations within the Club:

View additional information about:

Home Week

Home Week reservations are consecutive night reservations at the Home Resort in the season and unit type owned, for the number of days owned, checking in on the resort’s standard or available check-in day (“Home Week”). Members have a priority reservation period to reserve their Home Week during the “Home Week Priority Reservation Window” without competing for such reservation with other Members other than those owning the same suite configuration and season at the same resort. This window lasts approximately ninety (90) days beginning one (1) year (365 days) prior to the desired check-in date and ending nine (9) months (276 days) in advance of the desired check-in date.

After the Home Week Priority Reservation Window ends, Members will no longer have an exclusive window to book their Home Week, however, they may still make a Home Week reservation, subject to availability.

The Home Week Priority Reservation Window for Hokulani Waikiki by Hilton Grand Vacation Club and The Grand Islander by Hilton Grand Vacations Club lasts six months beginning one (1) year (365 days) prior to the start day of the desired check-in and ending six (6) months (186 days) in advance of the desired check-in date.

Home Week reservations may only be made using current-year ClubPoints associated with the specific ownership interest associated with that Home Week. When a Home Week reservation is confirmed, the entire annual allotment of ClubPoints assigned to the Member for that ownership interest is used. Home Week Priority Reservation Windows may be extended during the first year that a resort is available for occupancy through the Club.

Members who own a designated fixed or event week shall automatically have their week reserved annually. In order to use a fixed or event week for other vacation options available, the Member may visit their Member Dashboard or contact the Club to cancel the automatic reservation. If ClubPoints are borrowed against a fixed or event week, the Home Week reservation rights appurtenant thereto are relinquished and no automatic reservation will be made.

Home Resort Priority

Home Resort Priority reservations are made at a Member’s Home Resort in any unit type available subject to Member ClubPoint availability, minimum booking requirements and accommodation availability. During the Home Resort Priority Reservation Window, Members will only compete for reservations with other owners at that resort. After the Home Resort Priority window ends, Members may still make Home Resort reservations subject to availability. Home Resort Priority reservations may only be made using ClubPoints associated with the specific ownership interest at that resort.

Home Resort Priority reservations are only available to owners at the these select resorts:

  • At West 57th Street by Hilton Club the Home Resort Priority window begins nine (9) months (276 days) prior to the check-out date and ends sixty (60) days in advance of the check-out date. One-night minimum booking required.
  • At The Residences by Hilton Club and The District by Hilton Club, the Home Resort Priority Window begins nine (9) months (276 days) prior to the check-out date and ends seventy-five (75) days in advance of the check-out date. One-night minimum booking required.
  • At The Central at 5th by Hilton Club and The Quinn Central Park by Hilton Club, the Home Resort Priority Window begins nine (9) months (276 days) prior to the check-out date and ends 105 days prior to the check-out date. One-night minimum booking required.

Home Resort Priority reservations may be offered at additional resorts in the future or during the first year that a resort is available for occupancy through the Club. Home Resort Priority Windows may change from time to time.

By Hilton Club Priority

By Hilton Club Priority exchange is a reciprocal priority exchange window where owners at select “by Hilton Club” branded properties may exchange into each other’s property during a fifteen (15) day reciprocal exchange window without competing with Members who do not own an interest at those resorts. By Hilton Club priority exchange reservations may only be made using ClubPoints. After the by Hilton Club Priority window ends, Members may still make a by Hilton Club priority reservation, subject to availability.

  • A Hilton Club priority exchange window currently exists between The Residences by Hilton Club and The District by Hilton Club beginning seventy-four (74) days prior to check-out and ending sixty (60) days prior to check-out. One-night minimum booking required.
  • A Hilton Club priority exchange window currently exists between The Central at 5th by Hilton Club and The Quin Central Park by Hilton Club beginning 105 days prior to check-out and ending 90 days prior to check-out. One-night minimum booking required.

Club Reservations

Club Reservations require a three (3) night minimum booking in any resort accommodations available within the Club using available ClubPoints during the “Club Reservation Window.” Except for the resorts listed below, the Club Reservation Window commences nine (9) months (276 days) prior to the check-out date and ends 30 days prior to check-in. After the Club Reservation Window ends, Members may still make a Club reservation up to one (1) day prior to check-in, subject to availability.

  • The Club Reservation Window for Hokulani Waikiki by Hilton Grand Vacations Club and The Grand Islander by Hilton Grand Vacations Club begins six (6) months (186 days) prior to the check-out date.
  • The Club Reservation Window for West 57th Street by Hilton Club, The Residences by Hilton Club and The District by Hilton Club begins fifty-nine (59) days prior to the check-out date and the three-night minimum booking does not apply.
  • The Club Reservation Window for The Central at 5th by Hilton Club and The Quin Central Park by Hilton Club begins ninety (90) days prior to the check-out date, and the three-night minimum booking window does not apply.

Back to the top

Open Season

Open Season rental reservations are two (2) night minimum reservations in any resort accommodations available within the Club (subject to the exclusions below) by paying the applicable Open Season rental rate during a period of time referred to as the “Open Season Reservation Window.” The Open Season Reservation Window occurs thirty (30) days prior to the check-out date through one (1) day prior to check-in. Reservations may not be changed and the standard cancellation policy applies.

The Open Season Reservation Window for West 57th Street by Hilton Club, The Residences by Hilton Club, The District by Hilton Club, The Central at 5th by Hilton Club, and The Quin Central Park by Hilton Club are limited to the owners at each respective resort, and the two-night minimum booking does not apply. Notwithstanding the forgoing, the Club may permit persons who are not owners at “by Hilton Club properties” the opportunity to utilize Open Season rental rates to maximize occupancy levels at those properties for the benefit of both the Club and the respective properties.

The Open Season Reservation Window for penthouse accommodations at Grand Waikikian by Hilton Grand Vacations Club and The Grand Islander by Hilton Grand Vacations Club is limited to owners of penthouse units at each respective resort and the two night minimum booking does not apply.

Open Season rental reservations are available to Members for their personal use only. Check-in dates may be restricted. Open Season rental rates are per night and must be paid in full at time of confirmation. From time to time, Open Season windows may be expanded to maximize occupancy, promote select resorts or similar purposes.

See the 2019 ClubPoints and Open Season Rates charts for specific reservation windows and Open Season rental rates.

Because certain high-demand time periods like Christmas, New Year’s, Thanksgiving, Golden Week, Sundance and Obon are offered as fixed weeks or event weeks with the owners having an automatic reservation for those time periods, persons who do not own such fixed weeks or event weeks may only have an opportunity to reserve those time periods if the owners of those time periods cancel their reservation.

Back to the top

Changes to Reservations

All Home Resort Priority, by Hilton Club priority, and Club reservations using ClubPoints at Hilton Grand Vacations Club affiliated resorts may be changed without incurring additional transaction fees provided travel commences in the same calendar year.

If the reservation change uses the same or a greater number of ClubPoints required for the stay, the change may be made up to one (1) day prior to check-in. If the reservation change decreases the number of ClubPoints required for the stay, the change may be made without penalty up to 31 days in advance of the check-in date.

Cancellation of a Resort Reservation:
  • 31 days or more prior to check-in will result in forfeiture of the entire reservation fee, if any.
  • 30 to 16 days prior to the check-in date will result in forfeiture of 50% of the currency (Open Season rental rate, ClubPoints or Bonus Points) used to confirm the reservation and the entire reservation fee, if any.
  • 15 or fewer days prior to the check-in date will result in 100% forfeiture of the currency used (Open Season rental rate, ClubPoints or Bonus Points) to confirm the reservation and the entire reservation fee, if any.

Resort Cancellation Chart
Resort Cancellation Chart
Cancellation31+ Days30-16 Days15 days or less
Home Week (Including Fixed/ Event Weeks)No penaltyForfeiture of 50% of Points usedForfeiture of 100% of Points used
Home Resort ReservationsForfeiture of reservation feeForfeiture of reservation fee and 50% of Points usedForfeiture of reservation fee and 100% of Points used
By Hilton Club Priority ReservationsForfeiture of reservation feeForfeiture of reservation fee and 50% of Points usedForfeiture of reservation fee and 100% of Points used
Club ReservationsForfeiture of reservation feeForfeiture of reservation fee and 50% of Points usedForfeiture of reservation fee and 100% of Points used
Open Season RentalN/AForfeiture of 50% of rental rate paidForfeiture of 100% of rental rate paid

Reservations booked with ClubPoints or Bonus Points and later canceled cannot be rebooked into the same resort for the same time period using Open Season rental rates. The Resort Reservation Cancellation Chart above further illustrates the Club cancellation policy.

To cancel a Home Week, Home Resort Priority, by Hilton Club Priority, Club, or Open Season reservation, Members must call the Club or see their Member Dashboard. (Note: not all reservations are eligible for online cancellation)

ClubPoint Expiration

In the event a Member fails to use any or all of their ClubPoints before expiration, the ClubPoints will expire and will not be available for use in succeeding years. The Member shall have no reservation, exchange, reinstatement or other point stretching options for any or all expired ClubPoints. ClubPoints are not transferable. Members should monitor their ClubPoint balances through their Member Dashboard.

Back to the top

RCI Exchange Reservations

Members may use their ClubPoints to reserve accommodations in the RCI Exchange program. The RCI Exchange program is an independent external exchange program operated by RCI, LLC and affiliated with the Club. Reservations through RCI may be made for weekly or nightly stays and are confirmed on a space-available basis. Please refer to the chart of Point Values for RCI Exchange Reservations to determine the specific number of points required to confirm an RCI Exchange.

RCI Weekly Reservations

RCI weekly exchange reservations may be requested up to two (2) years in advance and as late as two (2) days prior to the desired check-in date. If the requested accommodation is not available, Members may request an ongoing search for the preferred accommodations and check-in dates, which may be confirmed in the event a request can be fulfilled. RCI searches may begin up to two (2) years in advance and as late as thirty (30) days prior to desired check-in dates.

RCI Nightly Reservations

RCI nightly exchange reservations may be made up to ten (10) months in advance of the check-in date and as late as the day of check-in. An ongoing search option is not available with nightly reservations.


Point Values for RCI Exchange Reservations
Unit SizeClubPoints Required per 7-Night Stay ClubPoints Required per Night
Studiostarting at 1,200 to 2,400starting at 120 to 480 (per night)
1 Bedroomstarting at 1,700 to 3,400starting at 170 to 680 (per night)
2 Bedroomstarting at 2,400 to 4,800starting at 240 to 960 (per night)
3 Bedroomstarting at 2,900 to 5,800starting at 290 to 1,160 (per night)
Cancellations of RCI Reservations

Cancellation of a weekly or nightly RCI exchange reservation will result in forfeiture of the entire applicable exchange fee. Cancellations thirty (30) days to fifteen (15) days in advance of the check-in date will result in forfeiture of 25% of the Points used to confirm the reservation. Cancellations fourteen (14) days to six (6) days in advance of the check-in date will result in forfeiture of 50% of the Points used to confirm the reservation. Cancellations five (5) days or less in advance of the check-in date will result in forfeiture of 100% of the Points used to confirm the reservation.

Eligible ClubPoints will be returned to the Member’s Club account if the Points are from a current or future use year. ClubPoints from previous or expired use years may be deposited to RCI for a fee.

The RCI Exchange program is an independent program separate from the Club. The benefits and services available through RCI, including Point values, participating resorts, transaction fees, services and accommodations, are subject to change, suspension or discontinuation at any time without prior notice. RCI Exchange program reservations and services are subject to the terms and conditions of RCI. RCI Exchange reservations may be made online or by calling the Club.


Cancellation of RCI Reservations

Fees
  • Any time after confirmation will result in 100% loss of exchange fee.
ClubPoints
  • Cancellation 30 to 15 days prior to check-in will result in 25% loss of points.
  • Cancellation 14 to 6 days prior to check-in will result in 50% loss of points.
  • Cancellation 5 days or less prior to check-in will result in 100% loss of points.

Back to the top

Additional Exchange Options

Members may use their ClubPoints to reserve accommodations available through third party exchange programs affiliated with the Club from time to time such as San Francisco Exchange, Fiesta Americana, Harvest, and direct stay opportunities. Reservations for accommodations available through such third-party programs are subject to the terms and conditions of such programs or available resorts including fees, check-in days, cancellation policies and minimum night booking requirements (and are non-changeable).

Hilton Portfolio of Brands Reservations

Hilton & Hilton Honors

As a Member of Hilton Grand Vacations Club, you are part of one of the most beloved and trusted hospitality brands in the world.

The Hilton name has upheld a legendary reputation for attentive guest service and high-quality accommodations. Today, with more than 5,900 properties, Hilton offers travelers the finest in accommodations.

The company’s portfolio of 17 world-class brands is comprised of more than 954,000 rooms in 117 countries and territories. Tailor the travels of your preference, relax in the accommodations of your choice, and enjoy destinations all over the world.

While we have evolved significantly over the years, the vision for our company is just as relevant today as it was when our founder Conrad Hilton first introduced it: “To fill the earth with the light and warmth of hospitality.”

To explore the travel options and destinations available through Hilton Hotels & Resorts, visit hilton.com.

For more information about Hilton, visit hiltonworldwide.com.

The Advantage of Vacation Ownership with Hilton

Beyond the extraordinary collection of vacation ownership resorts developed by Hilton and the properties affiliated with our Club program, the Hilton portfolio of hotels offers an expansive collection of vacation destinations.

As you browse through this site, you’ll explore the abundant travel advantages offered through the renowned Hilton Honors® program.

As Hilton continues to strengthen its presence as the preeminent global hospitality company, your Club membership privileges continue to grow, too.

Global Travel Advantage

With 17 leading hospitality brands offering the finest accommodations, service, amenities, and value, Hilton provides a trusted home base anywhere in the world.

Hilton Honors Conversion

All Members are automatically enrolled in the Hilton Honors program for the duration of their Club membership. Members may convert their ClubPoints into Hilton Honors Points to make reservations at participating hotels in the Hilton portfolio as described below. If a Member sells or transfers their timeshare interest and their Club membership terminates, any Hilton Honors privileges granted solely in connection with Club membership shall automatically expire. One upgraded Hilton Honors account may be established per Club Member account. Please refer to the Hilton Honors Program Terms and Conditions for further details governing the Hilton Honors program.

Conversion rates are subject to change without notice; however, such changes shall only apply toward future conversions. A conversion fee applies.

The Hilton Honors Reservation Chart on above provides the number of Points required to secure a standard reward certificate at a participating Hilton portfolio of brands hotel. These ClubPoints values represent a 1:20 ratio and are subject to change and participating hotels may vary from time to time. Participating hotels may be located within the “find a hotel” section at HiltonHonors.com. Availability at certain hotels and/or timeframes may be limited.

Conversion for Immediate Hilton Honors Reservations

On or before December 31 midnight Eastern Standard Time (“EST”) of the current year, Members may convert any number of their current year or next year’s allotment of ClubPoints into Hilton Honors Points at the conversion ratio of one ClubPoint to 20 Hilton Honors Points for a current year reservation at a Hilton branded hotel for immediate Hilton Honors Reservations. For example, 2,000 ClubPoints = 40,000 Hilton Honors Points.

Please refer to hiltonhonors.com for equivalent Hilton Honors point values and for a complete listing of participating hotels, their corresponding categories and availability. All hotel reward reservations are governed by the Hilton Honors Program Terms and Conditions.

Hilton Honors Reservation Chart
Reward TypeClubPoint Requirement
Standard RewardsNightly from 250
Silver, Gold, and Diamond tier Hilton Honors members receive every fifth night free on Standard Reward Stays of five consecutive nights or more.

Exciting new reward options have been added to the Hilton Honors loyalty program.
Points & Money, Premium Room, and Room Upgrade Rewards are now offered at participating Hilton Hotels worldwide.

Please refer to the HiltonHonors.com for Hilton Honors point requirement details and current availability.

Back to the top

ClubPartner Perk Reservations

Members may make reservations for travel experiences known as “ClubPartner Perks” or order travel certificates utilizing ClubPoints. Members must contact the Club to request reservations or travel certificates. Advanced booking requirements apply and may vary by ClubPartner.

Certain ClubPartner Perks may be limited to Members enrolling in the Club program from select Hilton Grand Vacations sales centers and otherwise be offered only on a promotional basis or to Members qualifying for Elite privileges as offered through the Club and participating ClubPartner from time to time.

The cancellation policy for ClubPartner Perk programs is at the discretion of, and varies by, each participating travel partner and Points may not be returned to a Member’s account.

ClubPartner Perks are independent programs made available by third parties. The benefits available through these programs, including Point values, participating partners, programs, services and accommodations are subject to change, suspension or discontinuation at any time without prior notice. ClubPartner reservation requests are confirmed based on space availability. Each respective ClubPartner governs all terms and conditions of ClubPartner programs. Please refer to the Club Fee Schedule for applicable fees.

Making Reservations with Points
Reservation TypeCurrent Year PointsBorrowed PointsSaved PointsBonus PointsHilton Honors Points
Home Week ReservationsXXXX
Home Resort and Club ReservationsX
By Hilton Club Priority Reservations✔ XX
Hilton Honors Rewards and ExperiencesX
ClubPartner Perks AdventuresX
RCI Exchange ReservationsX

Back to the top