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Terms and Conditions


Individual Privilege Rules


Terms and Conditions

Qualification

Hilton Grand Vacations Club currently affords three tiers of “Elite” recognition privileges to its Members who acquire vacation ownership interests directly from Hilton Grand Vacations or such other resort sellers determined by Hilton Grand Vacations Club in its sole discretion. ClubPoints acquired through unrelated third parties do not qualify toward Elite.

Elite privileges are available upon qualification and cease immediately upon disqualification. To qualify for Elite status privileges, Members must maintain a designated minimum number of Qualifying ClubPoints annually. The minimum number of Qualifying ClubPoints may vary from year to year. Qualifying ClubPoints do not include any interests acquired from third party resellers or foreclosure processes. Qualifying ClubPoints must include ownership from one of the following resorts:


California
  • Hilton Grand Vacations Club at MarBrisa
Colorado
  • Valdoro Mountain Lodge
Florida - Atlantic
  • Hilton Grand Vacations Club at McAlpin – Ocean Plaza
Florida - Orlando
  • Hilton Grand Vacations Club at Tuscany Village
  • Hilton Grand Vacations Club at SeaWorld
  • Parc Soleil™ by Hilton Grand Vacations Club
  • Las Palmeras by Hilton Grand Vacations Club
Hawaii - Big Island
  • Kings' Land by Hilton Grand Vacations Club
  • The Hilton Grand Vacations Club at Waikoloa Beach Resort
  • The Bay Club at Waikoloa Beach Resort
  • Ocean Tower by Hilton Grand Vacations Club
Hawaii - Oahu
  • Hilton Grand Vacations Club at Hilton Hawaiian Village - The Lagoon Tower
  • Hilton Grand Vacations Club at Hilton Hawaiian Village -The Kalia Tower 
  • Grand Waikikian® by Hilton Grand Vacations Club
  • Grand Islander by Hilton Grand Vacations Club
  • Hokulani Waikiki by Hilton Grand Vacations Club
Illinois - Chicago
  • Hilton Grand Vacations Chicago Downtown/Magnificent Mile
Nevada - Las Vegas
  • Hilton Grand Vacations Club at the Flamingo
  • Hilton Grand Vacations Club on Paradise
  • Hilton Grand Vacations Club on the Boulevard
  • Elara, a Hilton Grand Vacations Club Resort
  • Hilton Grand Vacations Club at Trump International Hotel - Las Vegas
New York
  • West 57th Street by Hilton Club™
  • The Residences by Hilton Club
  • The Hilton Club, New York
  • The Quin Central Park by Hilton Club
  • The Central at 5th by Hilton Club
South Carolina
  • Hilton Grand Vacations Club at Anderson Ocean Club
  • Ocean 22 by Hilton Grand Vacations Club
  • Ocean Oak Resort by Hilton Grand Vacations Club
  • Ocean Enclave by Hilton Grand Vacations Club
Utah
  • Sunrise Lodge, a Hilton Grand Vacations Club resort
Barbados
  • Hilton Grand Vacations at The Crane
Italy
  • Hilton Grand Vacations Club at Borgo Alle Vigne
Japan
  • The Bay Forest Odawara by Hilton Club
Portugal
  • Hilton Vilamoura Vacation Club
Scotland
  • Hilton Grand Vacations Club at Coylumbridge
  • Hilton Grand Vacations Club at Craigendarroch Suites
  • Hilton Grand Vacations Club at Craigendarroch Lodges
  • Hilton Grand Vacations Club at Dunkeld

Elite privileges are provided to Club Members in good standing only and only available during a reserved stay at a Hilton Grand Vacations Club resort confirmed through Hilton Grand Vacations Club. Elite privileges are not available for reservations requiring a Guest Certificate.

Elite Privileges

Privileges are subject to availability and may be offered for limited or trial terms. Accrued or earned Elite privileges do not constitute property of Members. No reliance should be made by any Member that any privilege or the Elite program will continue to be available.

Elite levels, privileges, services, rules and qualification criteria may change, be suspended or terminated at any time at the sole discretion of Hilton Grand Vacations with or without notice.

There is no cash value or redemption available for unused privileges. Resorts accessible as an Elite privilege may have specific check-in days and reservations must be made in seven (7) night increments; event week reservations at such resorts are not available. Please refer to the current Club Fee Schedule for applicable reservations fees.

Resort and unit specific privileges, including discount Open Season rental rates, room upgrades, daily newspaper, private check-in, pre-assigned units, early/late check-in/out, if offered, are applicable only at select Hilton Grand Vacations Club resorts. Such benefits are not available at: Fiesta Americana Resorts, Grand Pacific Resorts, all South Florida resort properties, all European properties, Anderson Ocean Club by Hilton Grand Vacations Club Vacation Suites. Reservation or transaction fee discounts apply only to fees of $118 or less and may not be combined with any other discount. Open Season rental discounts cannot be combined.

Other Elite Terms

All additional terms and conditions of Club membership published at club.hiltongrandvacations.com, apply in addition to any other terms and conditions of applicable programs and/or benefits or services offered by Hilton Grand Vacations, such as owner referral programs, bonus point redemption rules or third party programs. Elite privileges are non-transferable and may not be bartered, sold or exchanged. All interpretations of rules concerning Elite privileges rules shall be at the sole discretion of Hilton Grand Vacations.

All persons seeking Elite privileges are responsible for remaining knowledgeable as to applicable terms and conditions. Hilton Grand Vacations will not be responsible for any failure to do so and is not responsible for any inaccurate or incorrect information provided to any person from any third party.

Hilton Grand Vacations Club reserves the right to suspend or terminate Elite privileges for any Member who violates any Hilton Grand Vacations program rules, is not a Member in good standing or who appears to be using the Elite program in a manner inconsistent with the terms of the program including dishonest conduct, circumvention of rules, fraud or theft.

The Elite program has no pre-determined termination date and may continue until such time as Hilton Grand Vacations decides to terminate the program at any time with or without notice.

Elite privileges are subject to all applicable laws and regulations. Elite privileges may be subject to income or other taxes. Such taxes and all disclosures related thereto are the sole responsibility of the Member or recipient.

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Individual Privilege Rules

Automatic Room Upgrade within Unit Size

Elite Plus or Elite Premier qualifying Club Members may upgrade to the next best available unit within the same suite size at no additional charge and requiring no additional points. Upgrade is automatic and available one time per reservation.

Upgrade limited to the next level of accommodations above the original reserved accommodations, must be at the next highest ClubPoint value, and must have the same number of bedrooms as the original accommodations reserved, provided however, studio units may be upgraded to a one bedroom unit if all other criteria are met. For example, a reservation for a two bedroom may automatically be upgraded to a two bedroom plus; however, a reservation for a two bedroom premier will not be eligible for an upgrade to a three bedroom. If the next best available unit is not available according to the criteria herein, no change will be made to the existing reservation.

Upgrades are not guaranteed and subject to availability and limited to Club and Home Resort reservations using only ClubPoints and/or Bonus Points. Automatic upgrade not available for Home Week reservations, Open Season reservations, reservations using cash/credit card alone or combined with points or any other reservations, including special promotions or marketing programs.

Additional details:

  • Automatic upgrades may be made 45 days prior to arrival through check-in.
  • No additional points or expense will be assessed for any automatic upgrade.
  • Notification of an automatic upgrade will be sent to the email address on the Member’s account.
  • Members may elect to opt-out of the automatic upgrade at the time of reservation.
  • Upgrade privileges not available for ADA requested accommodations.
  • Reservations for two or more sequential check-in dates do not qualify for automatic upgrade for any of the reserved accommodations.
  • Reservations greater than 14 nights do not qualify for upgrade privileges.


Club Properties participating in automatic upgrade benefit may include:

California
  • Hilton Grand Vacations Club at MarBrisa
Colorado
  • Valdoro Mountain Lodge
Florida - Orlando
  • Hilton Grand Vacations Club at Tuscany Village
  • Hilton Grand Vacations Club at SeaWorld
  • Parc Soleil™ by Hilton Grand Vacations Club
  • Las Palmeras by Hilton Grand Vacations Club
Hawaii - Big Island
  • Kohala Suites by Hilton Grand Vacations Club
  • Kings’ Land by Hilton Grand Vacations Club
  • Ocean Tower by Hilton Grand Vacations Club
Hawaii - Oahu
  • Lagoon Tower by Hilton Grand Vacations Club
  • Kalia Suites by Hilton Grand Vacations Club
  • Grand Waikikian® by Hilton Grand Vacations Club
  • Grand Islander by Hilton Grand Vacations Club
  • Hokulani Waikiki by Hilton Grand Vacations Club
Nevada - Las Vegas
  • Hilton Grand Vacations Club at the Flamingo
  • Hilton Grand Vacations Club on Paradise
  • Hilton Grand Vacations Club on the Boulevard
  • Hilton Grand Vacations Club at Trump International Hotel Las Vegas
  • Elara, A Hilton Grand Vacations Club
New York
  • West 57th Street by Hilton Club™
  • The Residences by Hilton Club
  • The Central at 5th by Hilton Club
South Carolina
  • Hilton Grand Vacations Club at Anderson Ocean Club
  • Ocean 22 by Hilton Grand Vacations Club
  • Ocean Enclave by Hilton Grand Vacations Club
Washington, D.C.
  • The District by Hilton Club


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Welcome Gift

Elite Plus or Elite Premier qualifying Club Members may receive a welcome gift on-property for each Home Week, Home Resort, Club or Open Season reservation. Benefit not available with any other reservations, including rentals, special promotions or marketing programs. 

California
  • Hilton Grand Vacations at Marbrisa
Colorado
  • Valdoro Mountain Lodge
Florida - Atlantic
  • Hilton Grand Vacations Club at McAlpin – Ocean Plaza
Florida - Orlando
  • Hilton Grand Vacations Club at Tuscany Village
  • Hilton Grand Vacations Club at SeaWorld
  • Parc Soleil™ by Hilton Grand Vacations Club
  • Las Palmeras A Hilton Grand Vacations Club
Hawaii - Big Island
  • Hokulani Waikiki by Hilton Grand Vacations Club
  • Kings’ Land by Hilton Grand Vacations Club
  • The Bay Club at Waikoloa Resort
  • Kohala Suites by Hilton Grand Vacations Club
  • Ocean Tower by Hilton Grand Vacations Club
Hawaii - Oahu
  • Grand Waikikian by Hilton Grand Vacations Club
  • Grand Islander by Hilton Grand Vacations Club
  • Lagoon Tower by Hilton Grand Vacations Club
  • Kalia Suites by Hilton Grand Vacations Club
Las Vegas - Nevada
  • Hilton Grand Vacations Club at the Flamingo
  • Hilton Grand Vacations Club on Paradise
  • Hilton Grand Vacations Club on the Boulevard
  • Elara, a Hilton Grand Vacations Club
New York
  • West 57th Street by Hilton Club™
  • The Residences by Hilton Club
  • The Central at 5th by Hilton Club
South Carolina
  • Ocean 22 by Hilton Grand Vacations Club
  • Hilton Grand Vacations at Anderson Ocean Club
  • Ocean Enclave by Hilton Grand Vacations Club
Utah
  • Sunrise Lodge a Hilton Grand Vacations Club
Washington, D.C.
  • The District by Hilton Club
Japan
  • The Bay Forest Odawara by Hilton Club

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Exclusive Check-In Area for All Club Members Qualifying as Elite

A designated area at the front desk is reserved for the exclusive check-in of all Elite qualifying Club Members at the following properties:

California
  • Hilton Grand Vacations Club at MarBrisa
Colorado
  • Valdoro Mountain Lodge
Florida - Orlando
  • Hilton Grand Vacations Club at Tuscany Village
  • Hilton Grand Vacations Club at SeaWorld
  • Parc Soleil™ by Hilton Grand Vacations Club
  • Las Palmeras A Hilton Grand Vacations Club
Hawaii - Oahu
  • Lagoon Tower by Hilton Grand Vacations Club
  • Kalia Suites by Hilton Grand Vacations Club
  • Grand Waikikian® by Hilton Grand Vacations Club
  • Grand Islander by Hilton Grand Vacations Club
  • Hokulani Waikiki by Hilton Grand Vacations Club
Hawaii - Big Island
  • Kohala Suites by Hilton Grand Vacations Club
  • Kings’ Land by Hilton Grand Vacations Club
  • The Bay Club at Waikoloa Resort
  • Ocean Tower by Hilton Grand Vacations Club
Nevada - Las Vegas
  • Hilton Grand Vacations Club at the Flamingo
  • Hilton Grand Vacations Club on Paradise
  • Hilton Grand Vacations Club on the Boulevard
New York
  • West 57th Street by Hilton Club™
  • The Residences by Hilton Club
  • The Central at 5th by Hilton Club
South Carolina
  • Ocean Enclave by Hilton Grand Vacations Club
Washington, D.C.
  • The District by Hilton Club
Japan
  • The Bay Forest Odawara by Hilton Club

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Complimentary Car Transfer from Airport and Train Station to Select Club Properties

Elite Premier qualifying Club Members may receive complimentary one-way ground transportation to or from the airport and train station nearest the Hilton Grand Vacations Club or Hilton Club resort for which the member has a Home Week, Club, Home Resort or Open Season reservation. Transport also available from JFK, LGA, Newark and Penn Station in connection with reservations at West 57th by Hilton Club, New York Hilton Club, and The Residences by Hilton Club. Union Station transfers are also available in connection with reservations at The District by Hilton Club in Washington, DC. Benefit not available with any other reservations, including rentals, special promotions or marketing programs. Participating destinations include:

California
  • Hilton Grand Vacations Club at MarBrisa
  • Carlsbad SeaPoint Resort
  • Grand Pacific Palisades Resort
Florida - Atlantic
  • Hilton Grand Vacations at McAlpin - Ocean Plaza
Florida - Orlando
  • Hilton Grand Vacations Club at Tuscany Village
  • Hilton Grand Vacations Club at SeaWorld
  • Parc Soleil™ by Hilton Grand Vacations Club
  • Las Palmeras, a Hilton Grand Vacations Club
Hawaii - Big Island
  • Kings’ Land by Hilton Grand Vacations Club
  • Kohala Suites by Hilton Grand Vacations Club
  • The Bay Club at Waikoloa Resort
  • Ocean Tower by Hilton Grand Vacations Club
Hawaii - Oahu
  • Lagoon Tower by Hilton Grand Vacations Club
  • Kalia Suites by Hilton Grand Vacations Club
  • Grand Waikikian® by Hilton Grand Vacations Club
  • Hokulani Waikiki by Hilton Grand Vacations Club
  • Grand Islander by Hilton Grand Vacations Club
Illinois - Chicago
  • Hilton Grand Vacations Chicago Downtown/Magnificent Mile
Nevada
  • Hilton Grand Vacations Club at the Flamingo
  • Hilton Grand Vacations Club on Paradise
  • Hilton Grand Vacations Club on the Boulevard
  • Hilton Grand Vacations Club at Trump International Hotel Las Vegas
  • Elara, a Hilton Grand Vacations Club
New York
  • The Hilton Club - New York
  • West 57th Street by Hilton Club™
  • The Residences by Hilton Club
  • The Central at 5th by Hilton Club
Washington, D.C.
  • The District by Hilton Club


Ground service transportation offered through GroundLink, subject to the following:

  • Reservations must be made via: groundlink.com/hgvc for transportation to the resort at least 72 hours prior to arrival at the destination resort and must begin at the destination airport or train station.
  • Reservations must be made via: groundlink.com/hgvcproperty for transportation to the airport/train station at least 72 hours prior to arrival at the destination airport/train station and must begin at the resort.
  • Service limited to one-way transportation for a maximum of three (3) passengers.
  • Transfer includes tax, gratuity, applicable toll payments as well as airport/train station meet-and-greet service.
  • Oversized bags, car seats and requests for additional stops cannot be accommodated by this service.
  • Cancellations must be made at least three (3) hours prior to scheduled pick-up time and requested through GroundLink via phone or email at: 1-877-227-7260 or vipreservations@groundlink.com. Cancellations made less than three hours of scheduled pick-up, are subject to cancellation fees and are responsibility of the Club Member.
  • Airport and Train station pick-up date must coincide with the reservation arrival date at a participating Club property.
  • Members must meet GroundLink representative near baggage claim within thirty (30) minutes of arrival at gate for domestic flights and one hour for international flights.
  • Inquiries regarding confirmed transfers may be directed to GroundLink via phone or email at 1-877-227-7260 or vipreservations@groundlink.com.
  • One transfer permitted per reservation.
  • Valid HGV Club or Hilton Club confirmation number must accompany each transfer request.
  • Availability limited during high demand periods.
  • Cancellation fees are the responsibility of Club Members.

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Reservation Privileges Beyond the Club Membership Resort Access

Reservation privileges are extended to Elite qualifying Club Members at the following properties:

Grand Mayan reservation details:

  • Reservations may be made 365 days prior to the desired check-in date.
  • ClubPoints and/or Bonus Points may be used to book reservations at Grand Mayan resorts based on availability
  • Members have a minimum seven (7) night stay requirement at Grand Mayan resorts
  • A standard reservation fee applies and the standard Club Cancellation policy is applicable
  • Reservations may only be requested via telephone by calling an Elite Club Specialist (bookings are not available online)

Reservation privileges are extended to Elite Plus qualifying Club Members at the above resorts as well as the following International Holiday Retreats properties:

International Holiday Retreats reservation details:

  • Reservations may be made 365 days prior to the desired check-in date
  • Members can use Current Year, borrowed, or Saved ClubPoints and Bonus Points as well as RCI deposited Points to book reservations at International Holiday Retreats properties based on availability
  • There is no minimum night stay requirement at Gulliver’s Travel Associates properties
  • Members have a minimum seven (7) night stay requirement at Holiday Cottages Group properties
  • Standard transaction fees per reservation and Club Cancellation policies apply
  • Reservations may only be requested via telephone by calling an Elite Club Specialist (bookings are not available online)

Elite Premier qualifying Club Members receive access privileges to The Registry Collection:

  • Over 240 Registry Collection Properties in 44 countries
  • Reservations requested in seven night increments
  • Members can use Current Year, borrowed, and Bonus Points to book The Registry Collection reservations based on availability
  • Access to The Registry Collection portfolio of Collection Partners at exclusive cash discounts
  • 24-hour Concierge access
  • Reservations may be made 365 days prior to the desired check-in date
  • Standard transaction fees per reservation and Club Cancellation policies apply
  • Reservations may only be requested via telephone by calling an Elite Premier Club Specialist (bookings are not available online)

Privileges offered by or through third parties may be subject to terms and restrictions of such third party providers.

Discounts

Currently, a variety of discounts are available to Elite qualifying Club Members. These discounts acknowledge the travel preferences of our most loyal Members… and affirm our interest in making the planning a bit more enjoyable.

Please review the following details, tailored to acknowledge varying status levels of Elite:

Elite
  • $57 online Hilton Grand Vacations Club reservation fee, when using ClubPoints - $10 savings
  • $73 online Hilton Grand Vacations Club reservation fee, when using Bonus Points - $10 savings
  • 10% discount on Open Season cash reservations at select Hilton Grand Vacations Club affiliated resorts
Elite Plus
  • $47 online Hilton Grand Vacations Club reservation fee, when using ClubPoints - $20 savings
  • $63 online Hilton Grand Vacations Club reservation fee, when using Bonus Points - $20 savings
  • $88 online Hilton Grand Vacations conversion to Hilton Honors transaction fee (for immediate or future use) - $20 savings
  • 15% discount on Open Season cash reservations at select Hilton Grand Vacations Club affiliated resort
Elite Premier
  • No Hilton Grand Vacations Club reservation or transaction fees, regularly priced at $118 or less (online or by phone)
  • 30% discount on Open Season cash reservations at select Hilton Grand Vacations Club affiliated resorts

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