Resort Overview
Carretera Federal Cancún-Playa del Carmen Km. 48, Riviera Maya, Quintana Roo 77710
1 800-292-9446 or +52 984-206-4003
Check In: 5:00 PM / Check Out: 10:00 AM
Located in the heart of the Mayan jungle, The Grand Mayan Riviera Maya offers guests the best of both worlds - natural tropical beauty and rich, ancient history. During your stay, stroll the white sand beaches and wade in the turquoise waters. Internationally renowned as a paradise getaway, the Riviera Maya, or the Mayan Riviera, is a 100-mile stretch of white sand beaches on the northern coast of the Yucatan Peninsula in the state of Quintana Roo. Starting 32 miles south of the Cancun International Airport and ending at Punta Allen, the Riviera has so much to offer and is yours to explore.
The normal Club cancellation policy applies. Availability may be limited during certain times, and the resort's standard check-in date applies. Club Member with Elite status enjoy a priority reservation window of 365 to 276 days prior to check-in. General Club Members may access remaining reservations starting 276 days prior to check-out. To check availability and confirm reservations, contact a Club Counselor.
Environmental Sanitation fee of 20 pesos per day, per room is charged at check out.
This property requires a stay in 7-night increments. Reservations require a standard, non-changeable reservation.
Reservation cannot be booked online. Please contact a Club Counselor.
- Beginning January 15, 2023, under a revision to Mexico’s Tobacco Control Law, people in the country of Mexico are prohibited from consuming any tobacco or nicotine products in outdoor locations where people gather, such as hotels, public squares, parks, beaches, schools, restaurants and sports stadiums. Designated and clearly identified smoking areas will be provided at this property.
- Please be aware of a mandatory resort fee of $150 at this property. Members and guests will pay any related fees directly to the front desk.
- Local Fees: Environmental Sanitation fee of 20 pesos per day, per room is charged at check out.
- Foreign travelers arriving in the Mexican state of Quintana Roo must pay a Visitor Tax of approximately $10 (dependent on exchange rate) per person (ages 4 and up) during their reservation check-in at the resort. Guests are strongly encouraged to pay the tax at the time of check-in so the resort can confirm payment. Guests who prefer to prepay can do so at the Visitax website, www.visitax.gob.mx/sitio, but they must show proof of payment upon check-in.
- This property requires a stay in 7-night increments. Reservations require a standard, non-changeable reservation fee.
Resort Not Bookable
Reservations cannot be booked online. Please contact a Member Experience Specialist to make a reservation.
Resort Details
Amenities & Features
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Fitness Center
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Activity Center
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Water Sports
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Spa Facilities
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Golf Course
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Wi-Fi
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Pool
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Dining
Accommodations
- Spacious 1 and 2 bedroom suites with private terrace
- Each suite features a fully equipped kitchen and private plunge pool
- Jacuzzi tub
Resort Features
- Multiple swimming pools, including a sanctuary pool, infinity pool, and a vast network of smaller, interconnected pools
- 18-hole Jack Nicklaus-designed golf course, par 54
- JOYÀ by Cirque de Soleil
- Multiple on-site restaurants and bars
- Brio Spa and Spatium
- Exercise facilities
- Kid's activities
Please note there is a one-time resort fee to be paid at check in, which includes:
- Wireless Internet
- Fitness Center Access
- Daily Maid Service
- Turn Down Service
- Local Telephone Calls
- Internal Resort Transportation
- Welcome Cocktail
- Daily Newspaper (upon request)
- Incoming Faxes
Address and Contact Info
Nearby Airports
