Go-to info to help you go further
Club Members: Please sign in to the website to fully access all of the resources available to you.
Welcome to the Hilton Grand Vacations Club Navigator. The Club Navigator contains a variety of learning resources to help you make the most of your Hilton Grand Vacation's membership.
Here you'll find some mini courses that take less than 10 minutes to complete, a variety of interactive infographics, and a few static infographics, all designed to provide you with the skills and knowledge you need to manage your Hilton Grand Vacations membership.
If you have any questions or concerns, you can always contact a Club Member Services Professional at one of the phone numbers listed on the Contact page.
Your Club membership is made of up four core pillars — travel, extend, protect and share. We've taken the same approach on the Club Navigator by assigning each reference guide below under one of these pillars. Navigating your Club membership is designed to be more intuitive and seamless.
Go-to info to help you go further
Welcome to the Hilton Grand Vacations Club Navigator. The Club Navigator contains a variety of learning resources to help you make the most of your Hilton Grand Vacation's membership.
Here you'll find some mini courses that take less than 10 minutes to complete, a variety of interactive infographics, and a few static infographics, all designed to provide you with the skills and knowledge you need to manage your Hilton Grand Vacations membership.
If you have any questions or concerns, you can always contact a Club Member Services Professional at one of the phone numbers listed on the Contact page.
Your Club membership is made up of four core pillars — travel, extend, protect and share. We've taken the same approach on the Club Navigator by assigning each reference guide below under one of these pillars. Navigating your Club membership is designed to be more intuitive and seamless.
Important Update for Club Members
In light of COVID-19, unused 2020 ClubPoints have been automatically saved at no cost to you and now appear in your account as 2021 Saved Points. To learn more about this change and other temporary adjustments to our Club Rules, visit our Club News page.
Looking to Modify or Cancel a Reservation?
Please visit the Club News page for the latest membership updates and travel information, including amenities and services available at HGV properties.
If you need help modifying or canceling your reservation you can view our step-by-step instructions on how to manage your reservation online.
If you require more assistance, please contact a Club Counselor.
Navigating your Member Website
Ever wanted to learn more about how to use and navigate your Club Member website? These guides will help you familiarize yourself with the layout of the website and provide additional tips and tricks to ensure you know how to maximize your online experience.
FAQ Videos
FAQ Videos: Navigating your Member Website
New to the HGV Club Website and Mobile App? We’ll get you up and running fast.
Booking
Reference Guides
Booking Best Practices
Check out these tips from our experts for making your Hilton Grand Vacations reservations.
Reservations for Family and Friends
Learn how to use your points to make a reservation for family or friends.
Understanding Home Week & Seasons
Locate your Home Week season and match it to the season weeks at your Home Resort.
Printable Reference Guides
Search Available Inventory
Print out our guide explaining how to search available inventory.
Vacation Planning Guide
Use this guide to explore the possibilities and map out your next vacation experience.
Vacation Planning Calendar
Simplify your travel planning, and refer to the Vacation Planning Calendar for week numbers and check-in dates.
Club Affiliated Resort Seasons
For your reference, provided is an at-a-glance guide to the seasons for all Club Affiliated Resorts.
FAQ Videos
FAQ Videos: Booking
Learn how far out you can book your reservations and what point types you can pay with.
Fees
Reference Guides
Fee Types
Learn about the various types of fees associated with your ownership and how HGV services your account.
Annual Maintenance Assessment
Familiarize yourself with the format of your statement as well as any fees and taxes that make up your annual maintenance assessment.
Printable Reference Guides
Maintenance Fee Types
Print out our guide explaining maintenance fees.
Transaction Fee Types
Print out our guide explaining the different
types of transaction fees.
FAQ Videos
FAQ Videos: Understanding Hilton Grand Vacations Maintenance Fees
What is the Hilton Grand Vacations maintenance fee for? How is the fee set?
Points
Reference Guides
Types of Points
Check out the different types of points that you can receive as part of your HGV membership.
FAQ Videos
FAQ Videos: Cancellation Protection
Cancellation Protection secures the return of your Points to use on another vacation in the future.
Elite
Reference Guides
Elite Status
You're special! Check out the various levels of Elite recognition and their associated rewards.
FAQ Videos
FAQ Videos: Elite
Achieving Hilton Grand Vacations Club Elite status is quicker and easier than you might think. And once you do, the HGVC Elite status benefits start rolling in.
