eLearning: Booking Best Practices

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Reservations

The Club has a variety of reservation options. As a Member, you want to make sure you know how to confirm a booking for each type.

Reservations

Reservations are first come, first served and confirmed in the Member's name. Reservation details include:

  • The resort
  • Number of nights
  • Type of Points used
  • Check-in and Check-out date
  • For Open Season reservations, seasonal rental rate

The Member must be the one to check in, unless you obtain a Guest Certificate. Guest Certificates cannot be used for Open Season Reservations.

Reservation Window Option

The Club has a variety of reservation windows. Use these windows to make your desired reservation as early as possible.

Select the headings below to learn more.

Home Week

While Home Week reservations can be made anytime from 365 days to the day of check-in, the Home Week Priority window gives the optimal opportunity to reserve what you own 365 to 276 days before your desired check-out date, and 365 to 186 days before your desired check-in date at Hokulani Waikiki by Hilton Grand Vacations Club or The Grand Islander by Hilton Grand Vacations Club.

Note: Reservations in this window are for the total number of days owned (3, 4, or 7 depending on location).


Home Resort

The window for Owners of by Hilton Club properties can reserve any available unit for any number of nights at their Home Resort.

Note: There is a one-night minimum stay requirement, and you can use only ClubPoints.


by Hilton Club Priority

A 15-day exchange window where Owners at The Residences by Hilton Club, The District by Hilton Club, The Quin by Hilton Club, and The Central at 5th can reserve a reservation at the other property.

Note: There is a one-night minimum stay requirement, and you can use only ClubPoints.


Club Season

This reservation window allows Members to reserve a reservation for an available unit at any resort within the Club.

Note: In general, there is a three-night minimum stay requirement. However, this can vary by resort. You can use ClubPoints and Saved Points, or Bonus Points. Bonus Point cannot be combined with ClubPoints or Saved Points for Club reservations.


Open Season

The window for when Members may reserve a last-minute personal reservation for an available unit at any resort within the Club by paying the resort’s Open Season rental rate.

  • The Residences by Hilton Club, West 57th Street by Hilton Club, The District by Hilton Club, The Quin by Hilton Club, and The Central at 5th by Hilton Club are limited to Owners at those resorts.
  • Penthouse accommodations at The Grand Waikikian and The Grand Islander by Hilton Grand Vacations Club are limited to Owners of penthouse units at those resorts.

Note: In general, there is a two-night minimum stay requirement. However, this can vary by resort.

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