Help

Navigating Your Club Member Website

Every wanted to learn more about how to use and navigate your Club Member website? This brochure will help you familiarize yourself with the layout of the website and provide additional tips and tricks to ensure you know how to maximize your online experience.

For your reference, Navigating Your Club Member Website is available as a PDF download.

Vacation Planning Calendar

To simplify your travel planning, please refer to the Vacation Planning Calendar for week numbers and check-in dates.

The Vacation Planning Calendar is available as a PDF download.

Club Affiliated Resort Seasons

For your reference, provided is an at-a-glance guide to the seasons for all Club Affiliated Resorts.

The Club Affiliated Resort Seasons is available as a PDF download.

Annual Maintenance Assessment

For your reference, the Understanding Your Vacation Ownership Statement is available as a PDF download.

Please review this brochure and familiarize yourself with the format of your statement as well as any fees and taxes that make up your annual maintenance assessment. 

Authorized User Designation

Download and complete the Authorized User Form to add up to 2 authorized users per membership account. Authorized users can call Hilton Grand Vacations and access your account over the phone. Please read the full details found on the form explaining authorized users before completing.

Once the form is complete it can be emailed to clubsupport@hgvc.com or faxed to 866-876-4482

You can also mail your request to:
Hilton Grand Vacations – Membership Support Group
6355 MetroWest Blvd., Suite 180
Orlando, FL 32835

Hilton Honors Mutual Fund / Merge Account Application

Download and complete the Hilton Honors Mutual Fund / Merge Account Form to request having your Hilton Honors Account setup as a Mutual Fund Account.

The Hilton Honors Program will view each Mutual Fund member as equal partners in the account, giving each party full use rights to any and all Hilton Honors points. Please read the full details found on the form explaining Mutual Fund Account and Account Mergers before completing.

Once the form is complete it can be emailed to clubsupport@hgvc.com or faxed to 866-876-4482

You can also mail your request to:
Hilton Grand Vacations – Membership Support Group
6355 MetroWest Blvd., Suite 180
Orlando, FL 32835